Bluebelles of Portobello - VNK
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Operation Management

Bluebelles of Portobello

London, UK

Bluebelles of Portobello is a small chain of bakeries in Central London redefining the coffee shop experience, serving brunch, coffee and artisan bakery products. It has 2 sites in London with 30 Staff and a £1M yearly sales.

What we did:

  • Worked with the Director to build a management structure within the company, bring control to the company P&L and increase sales by extending the offer and increasing average spend per head
  • Wrote job descriptions for key positions, organogram and team member’s training manuals.
  • Worked closely with the Ops Manager to develop two Supervisors to General Manager level and build a system to recognize and grow potential candidates.
  • Created and implemented Policies and Procedures
  • Reviewed procurement and contractors
  • Wrote the Food Safety policy and improved EHO score + general Food Safety and Health & Safety standards
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