Balthazar Wholesale Bakery - VNK
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Operation Management

Balthazar Wholesale Bakery

London, UK

Balthazar is a wholesale bakery in Waterloo with 30 employees and a 1.5M sales per year, B2B. Clients included: Jamie’s Italian, Selfridges, Conrad Hotel, Whole Foods Market, The Groucho Club, Aqua Shard, Murano, Waterstone Cafè, Foster and Partners.

What we did:

  • Set sales forecast and budget for 2015 and helped develop a sales strategy for the current year
  • Introduced more structure to the team, hired new key member of staff and assessed labour costs and efficiency
  • Wrote business case for capex proposal
  • Assessed the efficiency of the Logistic Team and worked towards outsourcing the service
  • Improved the overall cleaning and hygiene of the production site
  • Improved systems of communication between the bakery and head office, its customers and within the teams
  • Improved customer relationship
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